The collection business has an exceptionally high churn rate compared with other industries, approximately 90% annually, according to industry sources… Many factors – including the steady march of regulations and intensified competition – have combined to expose the truly negative impact of high turnover on profitability, not to mention [Read Full Story]

Debt Collection Career Outlook Employment of bill and account collectors is projected to grow by about 19 percent over the 2008-18 decade, which is faster than average for all occupations. Most jobs in this occupation require only a high school diploma, though many employers prefer workers with some customer service experience. Job prospects [Read Full Story]